Support Resources

General Info

Support Options

Support Hours: 9AM-5PM Monday thru Friday EST.
Email Support: Available to users who purchase a support contract (see below).
Electronic Billing Support:
Technical Support:
Support Contract: Please contact 877-650-0904 to purchase a Support Contract.
Per-Call: $55.00 Per Call (maximum of 30 minutes) - Unused minutes cannot be used for additional calls.


Premier videos are available on our YouTube channel

Manuals + Guides

Premier Manuals

Premier Billing Manual
Premier Scheduling Manual
Premier ANSI 837 Cross Reference - 837 Professional - 837 Institutional
Premier Taxonomy Code Data Entry

Advanced Manuals

Advanced Quick Start
Advanced ANSI 837 Cross Reference
Auto Posting ERA's pdf-icon
Secondary Claims pdf-icon
Advanced Taxonomy Code Data Entry

ANSI 837 Professional Documents

Claim Adjustment Reason Codes
Provider Taxonomy Codes


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