Support Resources

General Info

Support Options

Support Hours: 9AM-5PM Monday thru Friday EST.
Email Support: Available to users who purchase a support contract (see below).
Sales: sales@ezclaim.com
Electronic Billing Support: edi@ezclaim.com
Technical Support: support@ezclaim.com
Support Contract: Please contact 877-650-0904 to purchase a Support Contract.
Per-Call: $55.00 Per Call (maximum of 30 minutes) - Unused minutes cannot be used for additional calls.

Tutorials

Premier Medical Billing Software

Premier videos are available on our YouTube channel

BillFlash in EZClaim (02:56 Min/Sec)
How to utilize BillFlash Payment Integration with EZClaim Premier.

Advanced Medical Billing Software

Your First Claim using EZClaim Advanced (03:40 Min/Sec)
How to enter and print your first EZClaim Advanced 8 claim.

Payments and Statements (02:15 Min/Sec)
How to enter payments and create patient statements.

Manuals + Guides

Premier Manuals

Premier Billing Manual
Premier Scheduling Manual
Premier ANSI 837 Cross Reference - 837 Professional - 837 Institutional

Advanced Manuals

Advanced Quick Start

Advanced ANSI 837 Cross Reference

Auto Posting ERA's pdf-icon
Secondary Claims pdf-icon

ANSI 837 Professional Documents

Direct Payer List pdf-icon

Claim Adjustment Reason Codes
Provider Taxonomy Codes 

Reports

EZClaim Advanced Reports

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