Support Resources
General Info
Support Options
Support Hours: 9AM-5PM Monday thru Friday EST.
Email Support: Available to users who purchase a support contract (see below).
Sales: sales@ezclaim.com
Electronic Billing Support: edi@ezclaim.com
Technical Support: support@ezclaim.com
Support Contract: Please contact 877-650-0904 to purchase a Support Contract.
Per-Call: $55.00 Per Call (maximum of 30 minutes) - Unused minutes cannot be used for additional calls.
Manuals + Guides
Premier Manuals
Premier Billing Manual
Premier Scheduling Manual
Premier ANSI 837 Cross Reference - 837 Professional - 837 Institutional
Premier Taxonomy Code Data Entry
Advanced Manuals
Advanced Quick Start
Advanced ANSI 837 Cross Reference
Auto Posting ERA's 
Secondary Claims
Advanced Taxonomy Code Data Entry
ANSI 837 Professional Documents
Claim Adjustment Reason Codes
Provider Taxonomy Codes
Search Our Site
Use Google™ Search on our site to quickly find what you’re looking for:
Clearinghouse Support
Wondering how the clearinghouse works or how long it takes to sign up? Visit our Frequently Asked Questions page.
Clearinghouse Documents
TriZetto Payer List
TriZetto EZClaim Advanced User Guide
TriZetto EZClaim Premier User Guide
Cloud Support
Videos
Exporting a Claim File to Your Local Computer
Documents
Analyzing EDI Files
Backing Up Your Data
Citrix Receiver Setup for Chrome and Firefox
Connecting your Printer and Local drives to EZClaim Cloud
Export a File to your Local Windows Computer
Export a file to your Local Mac Computer
UniPrint Setup Instructions - Windows
UniPrint Setup Instructions - Mac
Associations
Healthcare Billing & Management Association
http://www.hbma.org
