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 Post subject: DEFAULTING A POSTED PAYMENT TO REFLECT BACK TO INSURANCE RES
PostPosted: 06/10/2012 12:18 pm 

Joined: 07/17/2008 10:32 am
Posts: 94
Is there a way to default a posted payment back to insurance responsibility so that our patients statements won't be 5 or 6 pages long? Currently, we are having to do this manually after auto posting or manually posting.


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 Post subject: Re: DEFAULTING A POSTED PAYMENT TO REFLECT BACK TO INSURANCE
PostPosted: 09/08/2012 2:21 pm 

Joined: 04/15/2009 1:03 am
Posts: 12
Location: Texas
We are seeing that same problem. Even with the box checked in Options, it still puts balance to patient after ANY insurance payment is made. This is NOT designed correctly.


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 Post subject: Re: DEFAULTING A POSTED PAYMENT TO REFLECT BACK TO INSURANCE
PostPosted: 09/10/2012 8:19 am 
Site Admin

Joined: 10/16/2002 9:00 am
Posts: 5586
Please contact the EDI department: 877-650-0904 option 3.


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