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WCMHC
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Post subject: Scheduler not saving changes in the database  Posted: 12/20/2011 7:30 pm |
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Joined: 09/15/2011 10:59 am
Posts: 6
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Hi, we are a small office with about 8 users and when we make a change to the scheduler (mainly happens with blocking appt.) and then go back to the same appt. block it is gone. We've tried everything such as "refreshing" the program, backing it up, closing it and restarting it, and it still happens. Any ideas or suggestions? We really like EZclaim but the problem with appts "disappearing" is getting tough to work around! Thanks for all the help!
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ezclaim
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Post subject: Re: Scheduler not saving changes in the database Posted: 12/21/2011 9:09 am |
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Joined: 10/16/2002 9:00 am
Posts: 5586
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What version and release of the Scheduler are you using?
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WCMHC
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Post subject: Re: Scheduler not saving changes in the database Posted: 12/21/2011 9:20 am |
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Joined: 09/15/2011 10:59 am
Posts: 6
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We are currently using Version 7 Release 79 Build 31
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ezclaim
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Post subject: Re: Scheduler not saving changes in the database Posted: 12/21/2011 9:40 am |
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Joined: 10/16/2002 9:00 am
Posts: 5586
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This is not an issue that can be resolved through the Forum.
Please contact EZClaim Technical Support at (877) 650-0904.
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